PROPERTY MANAGEMENT
RentPost streamlines maintenance request management from tenant submission to work order resolution, keeping property managers, vendors, and tenants connected in one organised system.
⭐⭐⭐⭐⭐ 4.9/5, 667 reviews
At the core - a few of the basic necessities...
Tenants submit maintenance requests directly through their RentPost portal, including messages and supporting details. Requests are logged instantly, giving property managers a complete and time-stamped record of every issue reported across their entire portfolio without relying on phone calls or emails.
It's easy to take for granted an application that's intuitive. At RentPost, simplicity and ease of use are our guiding principals. All features and functionality start here first.
Founded in 2009, thousands of property managers have entrusted RentPost to simplify their lives.
Property managers can assign work orders to internal maintenance staff or external vendors directly within RentPost. Each work order moves through a trackable workflow with clear status updates, so nothing gets overlooked and managers always know the current state of every open request.
RentPost keeps all maintenance-related communication in one place. Tenants, managers, and vendors can exchange messages tied directly to the relevant work order, eliminating scattered email chains and ensuring that everyone involved has access to the same information throughout the repair process.

Managers can log costs associated with each work order, creating a clear record of repair expenses by unit, property, or vendor. This data feeds directly into RentPost’s accounting system, making it easy to track maintenance spend, reconcile invoices, and report costs accurately to property owners. You can even attach invoices and receipt documents directly to the expense.
With maintenance requests, tenants and managers can add photos directly to the work order. In addition, each work order has its own associated document storage. This is useful for any supporting documents you may have related to a repair.
Tightly integrated into virtually all aspects of your workflows, documents serve to complement your processes and live next to everything that's relevant - no more fishing around for docs.
Store all of your relevant documents, with virtually any entity, for fast accessibility and lookup.
Share documents with tenants and owners, so they can view them within their account.
View documents directly in the app, no download required. Only download if you need.
Rename them, regroup them, trash them, and even restore from the trash. Documents are integral - we thought they should be extremely easy to access and organize.
We offer free onboarding and training support for all new accounts, regardless of how many units you're managing. We'll help you import your existing data as well.
Unlimited support is included with every Pro subscription - as it should be.
Beyond reactive repairs, RentPost supports scheduled and recurring maintenance tasks. Managers can create task lists, assign responsibilities to team members, and set reminders to ensure routine inspections, seasonal maintenance, and vendor appointments are completed on time across all managed properties.
RentPost allows property managers to configure maintenance workflows to match their specific business processes. Work order statuses can be customised so the system reflects how your team actually operates, giving managers meaningful visibility into where each request stands at any point in the process.
Property management maintenance software centralises the full maintenance process from tenant request submission through work order completion. It allows managers to assign tasks, track progress, communicate with vendors, log expenses, and maintain a complete repair history for every unit and property, all from one platform.
It replaces phone calls, emails, and paper logs with a single digital system. Tenants submit requests online, managers receive them instantly, and work orders move through a defined workflow with status tracking. Everyone involved stays informed through automated notifications, reducing delays and the manual follow-up required in unorganised systems.
Yes. Tenants submit maintenance requests through their RentPost portal and can include messages and supporting details with each submission. This gives property managers the context they need to assess urgency and assign the right vendor or staff member without making additional calls to gather basic information about the issue.
Within RentPost, managers can assign work orders directly to vendors or internal maintenance staff from the work order management interface. Vendor profiles are stored in the contact management system, making assignment straightforward. All parties can communicate and track updates through the platform rather than through separate channels.
Yes. RentPost keeps all maintenance communication tied to the relevant work order. Tenants, managers, and vendors exchange messages within the platform, creating a complete and searchable communication record for every request. This prevents important details from being lost across multiple email threads or phone conversations.
Yes. RentPost offers flexibility to configure work order workflows and statuses to reflect how your team manages maintenance. This means the system adapts to your existing processes rather than requiring your team to change how they work to fit a rigid default structure.
RentPost allows managers to log costs against each work order as repairs are completed. These expenses are connected to the accounting system, giving managers accurate cost data by unit, property, or vendor. This makes it easy to track total maintenance spend, prepare owner statements, and identify properties with disproportionately high repair costs over time.